Today's tech-savvy consumers expect simple, convenient and engaging interactions and self-service as standard. Sales agents and other intermediaries are no different. The user experience, tightly integrated with core processes for seamless support, is critical to market success.
Fadata's acquisition of Impeo, the digital front-office solution specialists, adds new capabilities to strengthen insurers' interaction with customers and agents.
Our front-end solutions cover customer quotations and applications, customer and agent portals, and business-user friendly configuration of front-end applications. These have been integrated with INSIS' core processes and can also be used with other core systems.
Fadata Group's cost-effective front-end solutions help you to quickly improve engagement with customers and channel partners.
Fadata's Customer and Agent Portals, Quote and Apply and business-user configuration (Fadata ICE) solutions offer distinct capabilities for engaging your customers and sales partners: